FAQs

Some of the most frequently asked questions are answered for you below.

There are many good reasons for investing in a racking system for your van but they include having an organised work area so you can see where all your tools and equipment are stored. The savings achieved by not wasting time looking for what you need. A racking system will help reduce overstocking because you can now see the stock you have onboard! The professional impression it creates for your customers and the enhanced safety of everything secured correctly in the vehicle. In summary the benefits are varied, customers continually tell us they do not know how they coped without it.

We have provided many racking systems for a wide variety of end users, everything from traditional trades right through to complicated special projects. Please contact us and let us know what you need, and we will work with you to find the right solution.

Yes of course we install lots of racking systems in small vans, have a look at our Underfloor Drawer kits which are particularly popular for smaller vans, you can also have racking installed on top of the raised floor if required.

Absolutely, we have a wealth of experience and our Sales and Design team are very experienced in suggesting ideas that work to help you develop the no obligation CAD design we can prepare for you.

Syncro Systems racking is fully modular therefore once we know the specification of your vehicle our design system tells us what space there is for your racking and we will work with you through the planning stage to ensure you can make the best use of the space available.

Syncro have an extensive product range and through a combination of development and innovation are continually updating ranges. We are also main dealers for Rhino, Migi, Prime Designs alongside the major players for commercial vehicle electrics and accessories.

We are main dealers for Rhino and other leading manufacturers and aim to offer our customers a one stop shopping solution.

Yes, we can provide a wide range of electrical products and installs for your van and offer specialist guidance and advice if required for your van’s electrics.

Yes, it is – once we know what else you need to carry and the dimensions, we can include in your design drawings so you can easily see that it will fit in your van.

Once we have an idea of what you would like in your racking system and of course the specific vehicle you have we produce a CAD design which shows what it would look like in your van including a 3D view. The design shows all the various products in your racking design alongside individual and total cost of parts you will also see the costs if you have asked us to quote for fitting or the carriage cost if you are fitting yourself. From that point we can adjust the design until it is exactly what you require from the project. All the design work is carried out free of charge and without obligation. Contact us at any time  on 01202 797230 or email enquires@vanrackingsolutions.co.uk and we will get things moving for you as quickly as possible.

Products are manufactured in Italy by the Syncro Group in a state-of-the-art production facility. Significant investment in recent years ensures products are manufactured to the highest standards and have received certification that they meet/exceed recognised safety crash standards.

Syncro Systems racking is fully modular so yes, it is possible to remove and refit to your new vehicle it is also a good opportunity to make any changes required. If we have fitted a system to your vehicle and you are replacing the van contact us to enquire about all the options to move your racking to your new vehicle.

No, Van Racking Solutions van equipment is installed with threaded inserts, screws and rivets. Wherever possible we use the manufacturers fixing points to secure your racking. When the racking is removed it will not adversely affect the resale value.

Syncro Systems offer a three-year warranty against defective parts, any defective parts will be either repaired or replaced free of charge. Third party supplied product will be covered under separate manufacturers warranties, please ask for further details.

Yes we have a fully racked out Demonstration vehicle so you can view a wide variety of product and of course inspect the quality of Syncro Racking Systems. Please do get in touch to arrange a mutually convenient time to meet with us.

We offer an extensive range of options for a suitable floor to bolt your racking too, plus a comprehensive range of panel lining options just ask us to include in your racking design. we are always pleased to offer advice on what the best options are.

 

This depends entirely on the complexity of the design and if electrical or other work is required. Once you have agreed the design we will be able to give you a much better idea of how long the fitting will take.

Your racking system is supplied flat packed ex-factory and is supplied with all the necessary fixings. It is possible to build and install the racking yourself, but it really is dependent on the complexity of the design and of course the amount of free time you have available. We are always happy to advise on self fit please contact us to have a chat.

We have a skilled workforce and a fully fitted workshop, our team fits racking all day every day, all work is carried out to the highest standards so the benefits of a professional fitting are continually evident in the lifetime of your racking system.

The short answer is no if we have fitted the racking for you then a short road test is carried out after fitting, any noises that are discovered are rectified before you receive your vehicle back. Syncro products are designed to eliminate noise so it is not something you need to worry about.

We always take the utmost care with your van and are fully insured for any eventuality whilst your vehicle is in our care. When your vehicle arrives with us it goes through a visual checking in process and you are given a copy of the check sheet. Once the work is completed and you or your representative collects the vehicle or we deliver it back to you there is a check out process, so you can inspect both the work we have completed and check the condition of the vehicle is exactly the same as when you left it with us.

That’s fine we have an experienced team on hand ready to help. You may want to head over to our “getting a racking design prepared” page or just complete the contact form and we will be in touch very soon.

We as a business are fully operational and adhere to and operate under all the Government regulations and advice relating to the Covid 19/Corona Virus situation. We take extra precautions both in our offices and workshops. If you are visiting us, we will ask you to follow the current Government advice and requirements to keep you and our staff safe- thank you for your understanding and cooperation.